1. Does you property receive a HUD subsidy (project-based Section 8, housing choice voucher, Section 202 PRAC, Section 811 PRAC, etc.)?

Yes 100%

2. How often do you conduct utility allowance analyses for the properties your company/organization owns or manages?

Twice a year or more 6%
Every year 74%
Every two years 3%
Every three years 6%
Every four years or more 6%
I do not know how often my company/organization conducts utility allowance analyses 3%

3. Different state agencies require utility allowance analyses to be completed in different periods. How often does your state agency require a utility allowance analysis/utility consumption report for your property?

Twice a year or more 0%
Every year 81%
Every two years 3%
Every three years 6%
Every four years or more 3%
I do not know how often my company/organization conducts utility allowance analyses 6%

4. What is the source of the information you use to calculate utility allowances? Please select all that apply.

Utility companies 81%
Tenants and their utility bills 58%
I do not know 0%
Other, please specify 19%

5. On average, how much time does it typically take to get the utility information back from local utility companies and/or your property’s tenants for the analysis?

Under 48 hours 10%
Within 1 week 6%
Within 2 weeks 6%
Within 3 weeks 10%
Within 1 month 32%
Within 2 months 10%
Within 4 months 3%
It takes 4 months or longer to get the relevant utility information 13%
I do not know 10%

6. Once you have the utility information from the utility company or other source, how long does it take you to complete the utility allowance analysis per property?

0-2 hours 13%
2-4 hours 33%
4-6 hours 13%
6-12 hours 23%
Less than 24 hours 7%
More than 48 hours 7%
I do not know 3%

7. If you conduct utility allowance analyses or utility consumption reports annually, have you noticed a significant change (if you account for inflation rates) from year to year costs of utilities over the last 5 year period?

Yes, the costs (including the rate of inflation) have increased 50%
Yes, the costs (including the rate of inflation) have decreased 10%
No, the costs (including the rate of inflation) have remained the same 37%
I do not know 0%
My property does not conduct annual utility allowance analyses or utility consumption reports 3%

8. What are the biggest hurdles your property experiences when completing a utility allowance analysis or utility consumption report? Please check all that apply.

Delays in receiving utility information from utility companies in a timely manner 72%
Delays in receiving utility information from tenants in a timely manner 62%
Incorrect utility information received 17%
Lack of staff time to collect the utility information 34%
Lack of staff time to complete the utility allowance analysis or utility consumption report 34%
Too many utility companies to contact for the utility information 31%
Tenants or O/As must pay a fee to receive utility use summaries from utility companies. 17%
Unanticipated costs associated with procuring the utility information 10%
Unanticipated paperwork associated with procuring the utility information 31%
Unanticipated costs associated with completing the utility allowance analysis or utility consumption report 10%
Unanticipated paperwork associated with completing the utility allowance analysis or utility consumption report 14%
Inconsistency in state housing agency requirements for completing the utility allowance analysis or utility consumption report 28%
Other, please specify 21%