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NAHMA Member Question of the Month -January 2012

NAHMA wants to know what you think - please take a minute to complete a short survey on an important current topic. Survey results will be posted to the NAHMA Member Entrance Webpage the first of the month.

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NAHMA Member Question of the Month -October 2011 Results

1. Have you ever treated an affordable property in your portfolio for bed bugs?
Yes
83%
No
17%
2. Do you have any market-rate rental units in your company’s portfolio?
Yes
64%
No
36%
3. Have you treated any of those market-rate rental units for a bed bug infestation?
Yes
37%
No
33%
I do not have market-rate units in my company’s portfolio
30%
4. In your experience, what is the average cost per unit per treatment of bed bugs to eliminate an infestation at a property (this treatment includes initial visits and subsequent treatment(s) [as determined by a pest control company] to eradicate an infestation)?
$0-250
0%
$250-500
26%
$500-750
24%
$750-$1000
21%
$1000-1500
13%
$1500-$1750
5%
$1750+
11%
5. On average, how many units (including the infested unit) are treated for each bed bug treatment for an infestation at a property (this treatment includes initial visits and subsequent treatment(s) [as determined by a pest control company] to eradicate an infestation)?
1
5%
2
11%
3
24%
4
29%
5
11%
6
5%
7
0%
8
0%
9+
16%
6. On average, how many total treatment(s) (including initial visits and subsequent treatment(s)) were necessary to eliminate an infestation?
1
13%
2
24%
3
50%
4
5%
5+
8%
Total
100%
7. What treatment options were used on your property to eliminate bed bug infestations?  Please select all that apply.
Heat treatment
68%
Cold treatment
8%
Steam treatment
16%
Furniture and mattress encasement
71%
Chemical pesticides
82%
Non-chemical options (i.e. diatomaceous earth/silicon dioxide)
21%
Vacuuming
47%
Sealing cracks and crevasses
24%
8. Has your property experienced re-infestations of units which were successfully treated and determined to be free of bed bugs by a pest control professional?
Yes
71%
No
29%
9. If you answered “Yes” to Question 8, have you been able to conclusively determine what caused the re-infestation? Please check all that apply.
Unsuccessful or ineffective method used in pest control treatment of the infestation
29%
Tenant non-compliance with treatment instructions/protocols
89%
Property staff non-compliance with treatment instructions/protocols
0%
Infested second-hand furniture (including mattresses, etc.) brought on to the property after the treatment
64%
Infested second-hand items (including rugs, clothing, etc.) brought on to the property after the treatment
43%
We have been unable to conclusively determine what caused the re-infestation
21%
No, we have not had any reinfestations at the property
0%
Other
4%
10. What steps has your property taken in the past prior to the effective date of HUD’s bed bug Notice H 2011-20 (August 16, 2011) to help prevent bed bug infestations?  Please check all that apply.
Developed and implemented an integrated pest management (IPM) plan
54%
Require inspection of furniture and other tenant items at move-in
15%
Require inspection of furniture and other tenant items after move-in
15%
Offer voluntary inspection services of furniture and tenant items at or after move-in
22%
Provide educational information to tenants and staff on identifying bed bugs and provide information on next steps for treatment
83%
Provide encasements for mattresses, pillows, and furniture
33%
Require treatment (non-chemical or chemical) of furniture and other tenant items at move-in
4%
Require treatment (non-chemical or chemical) of furniture and other tenant items after move-in
9%
Offer treatment (non-chemical or chemical) services of furniture and tenant items at or after move-in
11%
Require tenants to remove excess clutter from their units
57%
Require tenants to sign a lease addendum agreeing to the control and prevention of bed bugs
35%
Keeping records of previous infestations
78%
Providing inspections of common areas and units to look for infestations
76%
My property has not taken any preventative measures for bed bug infestations at this time
2%
Other
11%
11. What steps does your property plan to take in the future to help prevent bed bug infestations?  Please check all that apply.
Developed and implemented an integrated pest management (IPM) plan
62%
Require inspection of furniture at move-in
26%
Voluntary inspection of furniture after move-in
31%
Provide educational information to tenants and staff on identifying bed bugs and provide information on next steps for treatment
62%
Provide encasements for mattresses, pillows, and furniture
18%
Require treatment (non-chemical or chemical) of furniture at move-in
5%
Voluntary treatment (non-chemical or chemical) of furniture after move-in
13%
Require tenants to remove excess clutter from their units
54%
Require tenants to sign a lease addendum agreeing to the control and prevention of bed bugs
33%
Keeping records of previous infestations
64%
Providing inspections of common areas and units to look for infestations
62%
My property does not plan to taken any preventative measures for bed bug infestations at this time
3%
Other
10%

NAHMA Member Question of the Month -September 2011 Results

1. Have you, your property, or your company used any of the vital documents translated by HUD?
Yes
67%
No
33%
2. If you answered “Yes” to Question 1, which HUD translated vital documents have you used?  Please check all that apply:
Annual Recertification Notices
43%
Notice Of Termination
7%
EIV and You brochure
86%
One of the Four Model leases
86%
Model Form of Notification of Rent Increase Resulting From Recertification Processing
7%
Interim Adjustment Initial Notice
7%
Interim Adjustment Termination of Assistance
0%
Resident Rights Responsibilities brochure
100%
How Your Rent is Determined Fact Sheets
79%
Lease Addendum - Violence Against Women and Justice Department Reauthorization Act of 2005
29%
Supplement to Application for Federally Assisted Housing
21%
Certification of Domestic Violence, Dating Violence or Stalking
14%
Document Package for Applicants/Tenants Consent to the Release of Information.
50%
3. If you answered “Yes” to Question 1, which languages of HUD translated documents have you used?  Please check all that apply:
Amharic
14%
Arabic
36%
Armenian
14%
Creole
7%
Cambodian
7%
Chinese
50%
Farsi
29%
French
7%
Hmong
0%
Korean
50%
Portuguese
0%
Russian
64%
Spanish
100%
Tagalog
7%
Vietnamese
14%
4. Do you believe there are other vital documents, other than the documents listed in Question 2, that should be translated by HUD?  If so, what other documents, such as official HUD forms and/or property level documents, should those be? 
AR Reminder Notices
Mandatory IR Notices
Program Fact Sheet
Race-Ethnic Data Form
Applicant Declaration
HUD Form 50059 
Reasonable Accommodation information sheets
5. Do you believe there are other languages, other than the languages listed in Question 3, that HUD should be considering translating vital documents into?  If so, which languages?
Bosnian, Somalian, Croatian, Serbian, Pashto, Kunama, and Ethiopian
6. Do you believe there are any oral interpretation needs for LEP persons that HUD is not providing?  If so, what are they and why are they needed?  Examples may include a 1-800 oral translation hotline, better connections to resources in the community, etc.
Yes, 1-800 Oral Interpretation hotline
100%

 

NAHMA Member Question of the Month Archives May 2009- Present

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